Delivery & Returns

Delivery
Shipping prices start at £4.45 using Royal Mail 2nd Class Signed For and increase per item at 70p. At present I am unable to process/deliver International orders including Europe and Northern Ireland. 

Orders will be shipped within 2-3 working days from placing the order. A confirmation of shipping will be sent and including any tracking information if that option is requested. 

All products are measured and described carefully, so please read descriptions for dimensions, usage and care instructions before making your purchase. All pottery is made by hand in small batches so the dimensions can vary from batch to batch. 

Returns
If you would like to return an item that is not suitable, please let me know within 14 days of receipt. Unfortunately, we are not able to reimburse shipping costs unless an item is faulty, return shipping is your responsibility. If you have any issues or questions, please contact me on michelle@michellebest.co.uk and I will be happy to help out.